Tenant FAQs

Our primary objective is to ensure that our clients' homes are occupied. Therefore, we typically encourage residents to move in at their earliest convenience. However, in cases where it is necessary to reserve a vacant unit, we are willing to do so for a resident who has applied, been approved, and paid the deposit and move-in fees, with a holding period of up to 10 days.

In addition to the first month's rent and security deposit, all associated fees will be thoroughly explained in detail within your welcome home letter.

To apply, applicants must be at least 18 years of age.

Deposits are refundable. However, if there are any damages to the home or unpaid balances after the tenant moves out, these amounts will be deducted from the deposit.

In the state of Florida, the need for a cosigner or guarantor in a rental property is typically determined by the landlord or property management company. It is not a state-specific requirement but rather a decision made by the individual property owner or management company.

Landlords may request a cosigner when a prospective tenant does not meet their rental criteria, such as having insufficient income or a poor credit history. The cosigner essentially guarantees the lease payments in case the tenant is unable to fulfill their obligations.

The specific circumstances under which a cosigner may be required can vary from one landlord or property management company to another, so it's important for tenants to discuss this with the property owner or manager when applying for a rental property in Florida.

Online

Rent can be conveniently paid through the portal by entering your account information. Additionally, we are pleased to accept payments at our office in the form of checks or money orders.

To inquire about having a pet, please reach out to our office to determine if your property is pet-friendly. Pets must meet our specific criteria, and a pet fee must be paid in accordance with our policy.

If your roommate wishes to move out while you intend to stay, you are obligated to submit an application and meet the qualification criteria on your own. Once you have successfully qualified, both you and your departing roommate will be required to sign a roommate release form.

You must furnish the office with a 60-day written notice, which can be submitted through email, the online portal, or in person. Following this, you will receive a notice to vacate acknowledgement letter.

This letter will contain a move-out procedure checklist, a cleaning guide, and a list of potential charges.

For wear and tear maintenance, Outlet Property Management will ensure that it is completed and paid for by the owner.

However, when it comes to negligence or damages to the home, the tenant is responsible. Please refer to your lease for specific details regarding negligence and responsibilities.