Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
"Landlords are not typically required by law to participate in the Section 8 program. However, it's important to note that local and state regulations may vary. Landlords who CHOOSE to accept Section 8 tenants must adhere to specific program guidelines and regulations set forth by the U.S. Department of Housing and Urban Development (HUD). It's advisable to check your local and state laws and regulations and consult with legal counsel or housing authorities for precise information on Section 8 housing requirements in your area." -
Are you licensed?
Outlet Property management is Licensed. -
Can I reach you after hours?
Yes, Owners have a dedicated line they can call and speak to a representative of our company after Hours. -
Can you put the money directly into my account?
Funds are transferred via ACH directly into the account associated with the registered home. For instance, if the home is registered under an individual's name, we will deposit the funds into that individual's account. Conversely, if the home is registered under a company's name, we will deposit the funds into the company's account. -
Do I get to see the lease or sign it?
Upon request from the owner, we will provide them with a copy of the lease agreement. Additionally, we can offer owners either a sample lease or a standard lease template. It is important to note that all leases are formally executed by both the management company and the tenant. -
Do you sell real estate too?
We operate within the Outlet Realty umbrella but function exclusively as a dedicated property management company. This means that our entire team is focused solely on property management, while another division of the umbrella company specializes in real estate services. -
How and when do I get my checks?
Owners receive their distributions through ACH transfers on property-specific distribution days. This systematic approach ensures that funds are efficiently and punctually disbursed to each property owner's account. -
How is rent collection handled?
Rent collection methods are diverse. We offer an online portal that tenants are encouraged to use for rent payments.
Additionally, our office serves as a secure location where tenants can personally drop off their rent payments in the form of checks or money orders.
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How long of a lease do you sign?
Our standard lease term typically spans 12 months. However, with the owner's approval, we are open to accommodating shorter lease durations, with a minimum of 7 months being the shortest lease term we would consider. -
How much security deposit do you charge the tenant?
We request a minimum deposit of one month's rent, and up to two months' rent depending on the tenant's credit and rental history. -
How soon can you start managing my property?
We can initiate property management services promptly upon the signing of the management agreement. If you are currently working with another management company, we require that their agreement be completed before we can commence our services. -
What type of properties do you manage?
Currently, we provide management services for single-family homes, duplexes, triplexes, condos, townhomes, and multifamily properties. If the type of property you wish to have managed is not listed, please don't hesitate to inquire with us, as our capabilities extend beyond this list. -
What type of reports do I get and how often?
Owners receive a financial statement on the day of distribution. This statement encompasses all accounts payable and receivable, along with copies of any invoices or bills that have been paid or received. -
Who holds the tenant security deposit?
The property management company retains the security deposit in a non-interest-bearing account.